Did I just say that? Mastering difficult conversations

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Working in a fast-paced digital product team can be a rewarding but tough environment - and for it to work, all team members need strong communication skills. Those skills are nowhere more important than when you have to navigate a challenging conversation - and right now, that’s made even more daunting by the prospect of having that conversation on Zoom.

Well, in our current remote working world, we’ve all been there. That’s why in the third of the AND: Elevenses series, Adam Hall, Agile Coach at AND Digital, will facilitate a fun and therapeutic exercise that will make you more assured in your communications.

In this session, Adam will explore the everyday reality of the conversational communication challenges that face us - challenges that apply whether we’re in the physical workplace or when working remotely. Through interactive activities, Adam will demonstrate ways to master confident communication. Join the session to:

• Gain insight into conversation techniques
• Practice conversation patterns in a safe environment
• Network and break up your (remote) day

About Adam

Adam Hall is a Scrum Master and experienced Agile Coach for AND Digital, with a keen interest in empowering teams, on and offshore. He is currently enjoying the puzzle of helping digital teams adapt to a world that suddenly works fully remote.

About AND Elevenses

In our collective new normal of working from home, we’ve noticed ourselves just how easy it is to lose track of time and find yourself working without sufficient breaks. Without these, we all know how fast productivity, focus and wellbeing can dwindle.

So, to help break up your day, we’ve launched AND Elevenses: snappy, 45-minute live webinar sessions where you can learn new skills, network with others and take some time out from your working day.

If you've missed an event, don't worry. You can watch recordings here from each Elevenses session we run.

Schedule

10.50: Join the online event

11.00: Introduction

11.05: Did I Just Say That? Mastering Difficult Conversations

11.35: Q&A

11.45: Close