Being a Digital
Leader

 

The good, bad and ugly of digital transformation

 

 

Latest Episode Out Now

Adapt. Lead. Succeed

Host: Simon Holden
Guest: Lynn Campbell, Director of Assisted Customer Experience at Sky

Join Lynn Campbell, Director of Assisted Customer Experience at Sky, as she shares her inspiring journey from an anatomy degree to tech leadership. Learn how adaptability and continuous learning shaped her path, including milestones like returning to work after maternity leave, and enriching her career through counselling.

Lynn delves into digital transformation projects like billing migrations and launching Sky Glass during the pandemic, highlighting team motivation, clear communication, and AI’s role in customer experiences. She also discusses talent recruitment, the value of apprenticeships, and fostering diversity. Perfect for anyone navigating tech’s fast-paced world, this episode is packed with insights on embracing change and leveraging strengths.

 

 

 

 

Ready for real talk?

Join us as we dive deep into the world of digital transformation with real-life stories of breakthroughs and challenges from the front lines. In each episode, we'll sit down with industry experts, AND Digital consultants, and other influential figures in the technology space to hear about their personal experiences of leading digital transformation initiatives. 

Using the 12th agile principle on continuous improvement, we’ll explore what worked through the lens of 'the good, the bad and the ugly'.

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All past episodes are available here


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Available on:

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Episode 1 - Being a Digital Leader 

In this episode we explore Liam's role and his journey to becoming a digital leader, asking him about his remarkable moments, biggest challenges and greatest successes. We’ll uncover how you empower a team to deliver more than they thought possible. And we’ll explore the good, bad and ugly of digital leadership.

Episode 2 - Putting the customer experience at the heart of digital transformation

In this episode, we explore how Target Group transformed and disrupted the mortgage market by focusing on customer experience in digital transformation. - putting customers at the heart of every part of the journey.

Episode 3 - The Human Side of Digital Transformation

In this series we'll be chatting to Adam Hepton, People Experience Lead at Tombola and James Locker, Club Exec at AND Digital. In this insightful conversation, Adam and James draw from their extensive experience in driving cultural and transformational change and putting people at the heart of transformation.

Episode 4 - The role of the IT leader and why it's changing

Join us in this episode as we sit down with Andy Caddy, CIO of PureGym, to explore the evolution of the IT leader role. With a career spanning iconic brands like EasyJet and Virgin Active, Andy shares his journey to PureGym and reflects on the changing landscape of IT leadership.

Episode 5 -  The Intersection of Empathy and Technology in Modern Leadership

Join us for an engaging conversation on the role of empathy in digital leadership with Trenton Moss, a skilled executive coach, former Samaritan, author, and seasoned leader with over two decades of experience in coaching and team training.

Episode 6 - The Tech Transformation

Join Stuart Walters, CIO from Parcel2Go and James Locker from AND Digital as they share a personal journey of digital transformation.

Episode 7 - Innovate or Stagnate

Join us in our latest podcast for an insightful conversation with Charlie Bell, a seasoned leader at Contentful. With almost two decades of experience in digital transformation, Charlie's journey from engineering to driving transformative projects and now in a key commercial role at Contentful offers a fresh and dynamic perspective on the evolving digital world.

Episode 8 - The Role of Agile in Digital Transformation

Ever wondered how big, regulated companies like Nationwide handle big changes? Angela Lomas, Senior Product Owner at Nationwide and an expert in making great customer led products talks to us about customers, change and being agile. 

Episode 9 - Living the purpose - AND Digital's decade of upskilling and impact

Ever wondered how to bridge the digital skills gap while fostering innovation within your organisation? Discover the secrets as we celebrate our 10th anniversary with a special guest, Stuart Munton, Chief for Group Delivery at and Digital. Stuart takes us on a journey through his key roles in shaping the company's coaching, academy, and delivery consulting divisions.

Episode 10 - Next-Gen Customer Journeys

Join us as Alex Allen, a Digital Product Leader at Aviva, shares his journey from tech consultant to leading mobile products. Discover how seizing internal opportunities led to significant projects like re-platforming the MyAviva app. Alex talks about balancing innovation and responsibility in finance, transforming company culture, and exploring global opportunities

Episode 11 - Transforming Utilities 

Ever wondered how you can transform from a scientist to a leading digital innovator?Join us for an engaging conversation with Kes Juskovac, a Transformation Director at Scottish Water. Kes recounts his journey from science to leading groundbreaking digital transformations.

Episode 12 - Building an inclusive and resilient future in tech: My leadership journey

What if your neurodiversity could be your ultimate career superpower? Join us as we sit down with Pete Brown, Engineering Lead at Lloyds Banking Group, who shares his remarkable 15-year journey from graduate scheme entrant to digital lab leader. From eye-opening customer-facing roles to complex data centre migrations and transformative mentorships

Episode 13 - Adapt.Lead.Succeed  

From anatomy to tech leadership, Lynn Campbell, Director of Assisted Customer Experience at Sky, shares her journey through adaptability, digital transformation, and diversity. Hear her insights on navigating change, leveraging AI, and fostering talent in tech.

podcast hosts

Meet your hosts

Simon Holden and Wendy Stonefield – two digital leaders with a passion for chatting and hearing from other leaders.

Join Us As A Guest

Please get in touch if you are a digital leader and would like to join us for a chat.

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