How digital supply chain developments improved CX for Gousto

After defining the requirements, we moved on to the first five build projects, which were focused on a set of key improvements:

• PCI migration - To help Gousto become PCI compliant, we quickly rebuilt their payment process using Checkout.com’s payment provider API a number of AWS services: Amazon SNS, Amazon SQS, DynamoDB, AWS CloudFormation, CloudWatch and Lambda.
  
  
• New Recipe product - Gousto wanted to be able to efficiently create new recipes in their system that could record key details like allergy and dietary needs. To enable this content flow, we built a 'New Recipe' feature for Gousto’s teams in PHP, React.JS. This also used SNS, SQS, S3, DynamoDB, Cloudformation, Cloudwatch and Lambda.
  
  
• Intelligent packaging - An algorithm that selects the box size for an order needed fine tuning in order to improve its accuracy, in turn ensuring packaging costs for the business were as low as possible. We developed a new algorithm using PHP and Python that split an order into ambient and chilled groups, looked up the ingredient volumes and calculated the total volume required.

• Next day delivery - Next day delivery was a key feature Gousto was missing. We created this new functionality with PHP, Python, React.JS and AWS. We added values for 24-, 48- and 72-hour delivery options - as well as the new next day and two-day delivery options.
  
  
• Migration of 'My Deliveries' - With a frontend split between an old PHP stack and a new React site, we helped Gousto migrate over to the new codebase, beginning with 'My Deliveries'. To deliver this quickly and minimise disruption to customers, we de-scoped the project to focus squarely on the technical aspects first prior to looking at UI enhancements.