Site Legal Information
Welcome to our website! We hope it provides the information you need.
On this page, you can find information relating to the use of AND Digital’s website and how we use personal data.
The term ‘AND Digital’, ‘the Company’, ‘us’ or ‘we’ refers to AND Digital as the owner of the website whose registered office is 1 Bell Street, Maidenhead, SL6 1 BU. Our company registration number is 08761455. The term ‘you’ refers to the user or viewer of our website.
Date of Last Update: January 2021
1.1. If you continue to browse and use this website, please note that you are agreeing to comply with and be bound by the following terms and conditions of use. These, together with our privacy notice, govern AND Digital’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
1.2.3. Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
1.2.4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
1.2.5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, original content, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
1.2.6. All trademarks reproduced in this website, which are not the property of, or licensed to AND Digital, are acknowledged on the website.
1.2.7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
1.2.8. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility or liability for the content of any linked website(s).
1.2.9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
1. Who are we?
2. About this Notice
We are committed to protecting and respecting the privacy of our clients, prospective clients and the users of the Website. This Privacy Notice sets out the basis on which your personal data, as a client, prospective client or visitor of our Website, will be processed by us as a controller. If you are applying for an open job role at AND Digital, please visit our Recruitment Privacy Notice on Workable. If you visit our Website, we may use your personal data in connection with your request for or use of our Services. Our Services and the Website is not intended for children and we do not knowingly collect data relating to children under the age of 13.
In accordance with UK and European Economic Area (“EEA”) data protection laws, we are the controller of the personal data that you provide to us or that we collect from you. We are responsible for safeguarding your personal data which will be processed in accordance with this Privacy Notice. Please read the Privacy Notice carefully to understand how we will use your personal data.
3. How can you contact us?
If you have any questions about your personal data, how we look after it or if there are any changes to your personal data, please email us at [email protected]
4. What personal data do we collect and process, and how do we use it?
When you use or enquire about our Services or access the Website, you may provide us with personal data, and we may collect and process such personal data in accordance with this Privacy Notice.
We will only use your personal data where we have a valid lawful basis to do so. We have included a table below which lists all the ways in which we use your personal data and the lawful bases we rely on to do so.
Where we mention “legitimate interests”, this is the lawful basis we rely on when we feel that it is necessary to use your personal data for a reason which is in our and/or your interests and which does not unfairly affect your rights over your personal data.
What personal data do we process?
Information you give us
Identity Data: this may include your full name, company name, current job title, historic job roles and employers, geographical location and other personal identifiers. Any additional data that you provide to us during any conversations you have with us for the purposes of contractual or relationship management (such as the nature of your relationship with us).
Professional Contact Data: this may include your email address and any other contact details you may choose to provide to us.
Feedback and Enquiry Data: Additional data may be collected about you from the correspondence that you send to us, any client testimonials that you provide us with, any conversations you have with us and any feedback you give us.
Special Requirements Data: you may choose to provide us with optional information such as your dietary and mobility requirements for the purposes of making reasonable adjustments for our events.
Why do we process this personal data?
Information you give us
Provide our Services to you as a client including registering you as a client on our customer relationship management system and sharing your information with our third-party service providers which facilitate the provision of our Services
Relationship Management & Business Development
To provide our customer service to you;
To send you service communications about matters relevant to your use of our Service such as changes to our terms and conditions;
To communicate with you if you have asked us a question or made a complaint with us;
To send you marketing and promotional material about our products or Services in accordance with direct marketing laws; and
To contact you for feedback on our Services
To use references and testimonials as provided by our client’s employees as business development materials (with that employee’s express permission); and
To use third party data sources such as Companies House to verify company director/shareholder details.
To respond to your enquiry if you contact our customer service team on our Website
To register you for one of our events on our Website
To enable you to download content from our Website
To contact you with details of our services if you request them on our Website
Complying with legal and regulatory requirements
To comply with certain legal and regulatory requirements to which we or regulators or law enforcement agencies are subject.
To establish, exercise or defend legal claims
What is our lawful basis for processing?
Information you give us
To perform our contract with you or to take necessary steps at your request prior to entering into a contract with you;
To satisfy our legitimate interests (to run and operate our Services and the Website, understanding you better to provide a better service to you, run our business and maintain our records);
To comply with our legal duties;
Your express consent (where legally required to do so).
Your explicit consent when processing any special category data.
If you are:
a business customer (including, a director, officer or employee of the organisation); or
have previously purchased products and/or services from us;
we will assume you are happy to receive relevant marketing communications unless you have previously opted out of such communications. This is based on our legitimate interests in promoting our business and to provide you with offers for relevant products/services.
If you change your mind about this, you can withdraw your consent at any time by clicking on the “unsubscribe” link at the bottom of each email or by emailing [email protected]
If you choose to withdraw your consent to receiving these marketing emails, we will still be able to send you service emails that are necessary for our relationship with you.
Information automatically collected when you browse our Website
What personal data do we process?
Technical Data: we may automatically collect data regarding general technical use of the Website, such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may also receive technical data about you if you visit other websites through the Website using our cookies. For more information about cookies, please see section 8, below.
Usage Data: we may generate information about how you navigate and engage with our Website and download materials and online activity data such as clickstream data, page interaction information, your preferences (including country and language) and methods used to browse away from our content or Website.
Location: we can identify the country that you are located in based on your IP address.
Why do we process this personal data?
To use data analytics to improve our Services, Website, marketing, user and customer relationships and experiences
To identify any problems, defects or issues with the Website
To optimise the performance of the Website
To improve future versions of the Website
To monitor operations, user activity and networks for fraud prevention and crime detection
What is our lawful basis for processing?
To satisfy our legitimate interest (to detect and prevent fraud and illegal conduct, understand you better to provide a better service to you, enable you to use the Website most effectively, improve the usability of the Website and make any necessary modifications and updates to the Website).
Necessary for compliance with a legal obligation to which we are subject.
The law treats some types of personal data about you as “special” and such data requires more protection because of its sensitive nature. This includes information about your race, religion, health, sex life, sexual orientation or criminal offences. We will only collect or use this type of personal data (a) with your explicit consent or (b) if the law requires us to do so. For example, if we collect information about your dietary preferences or mobility requirements for the purpose of making reasonable adjustments at our events, we will only collect such information with your explicit consent.
We will only use your personal data for the reasons we have set out above. If we need to use your personal data for any other reason, we will let you know and tell you the reason along with the relevant lawful basis, unless the law prevents us from doing so.
5. Who do we share your personal data with?
By using our Services and the Website, we may need to disclose your personal data to the following categories of third parties in limited circumstances so that we can provide our Services to you, operate our Website and comply with our legal duties.
With our third party service providers: your personal data may be held and processed securely by us on the dedicated systems supplied, monitored and maintained by our third party infrastructure providers, and by any other third party service providers we may use, such as our Website hosting provider, customer relationship management provider, email marketing provider, analytics, security operations and other third-party service providers.
In corporate transactions – we may transfer your personal information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
Regulators or law enforcement agencies: we may disclose your personal information if reasonably necessary with regulators, law enforcement agencies or where mandatory under a court order: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
To enforce our legal rights: we may also share your personal data: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
We may also need to share your personal data to comply with the law; to enforce our Terms and Conditions; to protect the rights, property or safety of us, other individuals/organisations; or where you have given us your consent to do so.
You can ask us for more information about these organisations by contacting us using the details at the top of this policy.
6. Where do we store your information?
We will not transfer or store your personal data outside of the European Economic Area (EEA) (or the UK to the extent the UK is no longer part of the EU), except to selected third parties that we have instructed to help us provide the services to you.
If we do transfer or store your personal data outside of the EEA, we will ensure we have put adequate measures in place in order to protect your personal data to an equivalent data protection standard as in the UK and the EEA.
We will only share your personal data with countries and organisations that:
The European Commission has deemed as having equivalent data protection laws as in the EEA; or
We have entered into a contract with and which include certain requirements to make sure your personal data is protected to equivalent standards as in the EEA and the UK – please click here for a link to the standard contractual/data protection clauses.
If there are any other circumstances which would require us to transfer your personal data outside of the EEA (or the UK to the extent the UK is no longer part of the EU), we will seek your consent to transfer your personal data outside of the EEA.
You can ask us for more information about where we may transfer or store your personal data and how we will take steps to ensure your personal data is protected by using the contact details in section 3 of this Notice.
7. How do we keep your personal data secure?
We will ensure we put security measures in place to protect your personal data from being destroyed, lost or shared with somebody that should not see it. However, we cannot guarantee your personal data will be free from every security risk that may be possible when your information is sent to and from the Website.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The Website may include links to third-party websites which may collect your personal data. We have no control over what these websites do with your personal data. Please check the policies on these websites which will tell you what they do with your personal data.
‘Cookies’ are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website and your overall user experience may be affected.
You can also learn how to control cookies on different browsers at www.aboutcookies.org/how-to-control-cookies/, or if you want to know how to delete cookies, visit www.aboutcookies.org/how-to-delete-cookies/.
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings (http://www.google.com/ads/preferences/) web page.
Cookie Details for the AND Digital website:
9. How long do we keep your information for?
We will only keep your personal data for as long as is necessary for us to do so for the reasons we collected it for in the first place as set out in this Privacy Notice or as otherwise required by applicable laws. Generally, we will keep your personal data for as long as you are a client of our Services. After this, we may keep your personal data for up to 6 years (or longer where the law requires) so that we can communicate with you about any questions or complaints you may have after you have stopped being a client of our Services or to comply with the rules on accounting, reporting or any other law. If you are a prospective client, we will keep your personal data for as long as you continue interacting with us. In all other scenarios, we store your personal data in line with legal, regulatory, financial and good-practice requirements.
If you want further information on how long we keep your personal data, please contact us using the details set out in section 3 of this policy.
10. What are your rights in relation to your personal data?
As a result of us collecting and processing your personal data, you may have the following legal rights:
To access the personal data we hold about you and request a copy of it;
To ask us to correct your personal data if it inaccurate or incomplete;
To ask us to delete your personal data where we do not have a compelling reason to continue to process your personal data in such circumstances;
To ask us to stop using your personal data in certain circumstances where there is no need for us to continue processing it in certain circumstances;
To ask us to only use your personal data for certain things if: it is not accurate; it has been used unlawfully; or it is not relevant for the purposes it was initially collected for; and/or
To ask us to stop using your personal data to send you marketing emails.
If you want to exercise any of the rights listed above at any time, please contact us using the details in section 3 of this policy.
We will respond to all requests that we receive from users in accordance with applicable data protection laws. We may ask you to provide proof of identity before we can answer the above requests. In some cases, we may reject requests for certain reasons (for example, if the request is unlawful).
11. How can you make a complaint?
You also have the right to make a complaint about how we have used your personal data to:
Us - by contacting us by email using the details in section 3 of this policy and we will always try to help you with your problem in the first instance.
If you’re still not happy with how we have dealt with your complaint, you can contact:
A data protection regulator; or
The national courts – to seek a remedy if you think that your rights in relation to your personal data have been breached.
12. Changes to this Privacy Notice
We may need to change this Privacy Notice as our Services or Website is developed or if the law changes. We will let you know if any important changes are made, otherwise, we will always display the latest version on our Website.
3.1. AND Digital promotes, builds and recognises the need for websites that are accessible to all user groups, including the disabled. We have implemented a number of accessibility features on this website to make it easier for people with disabilities to use.
3.2 The following features improve navigation for text only browsers, screen reader users, and users of keyboard navigation.
3.2.1. Style sheets - This site uses cascading style sheets for visual layout. However if your browser or browsing device does not support style sheets at all, or if you prefer to view just text, the use of structured semantic markup ensures that the content of each page is still readable and clearly structured.
3.2.2. Structured markup: headings and menus - Menus used for navigation are marked up as HTML lists. This ensures that the number of links in the list is read out at the start and it can be skipped easily.
3.2.3. Font sizes - Users may change the font size of each web page to their preference through their browser. In Internet Explorer, select View, then Text Size, and then your preferred size.* In Firefox press CTRL + to increase font size and CTRL – to decrease. CTRL 0 will reset sizes to default.
3.2.4. Forms - Labels are used to access form fields, making forms generally easier to use. All forms follow a logical tab sequence.
3.2.5. Tables - Tables are used from time to time to display tabular data, and are correctly structured to allow screen readers to render them properly. Tables are not used for layout on this site.
3.2.6. Colours - We have been mindful of the site’s font and background colour combinations and checked these colours against different colour blindness conditions to ensure that all information is still clear.
3.2.7. Links - Linking text has been written to make sense out of context.
3.2.8. Search - A search facility is not available on the site.
3.2.10. Browsers - This website is built to HTML5 and CSS 3.0 standards, as governed by the W3 Organisation – www.w3.org.
Last updated: January 2021