At AND, we accelerate the development of digital capabilities. In practice, that means helping ambitious leaders and organisations build the teams, products, processes and even operational structures they need to close the digital skills gap within their organisation today, so that they thrive tomorrow.
Clients rely on our experience, agility and craft skills across tech and business strategy, software development and product management to address some of the toughest challenges facing their businesses.
We bring aboard thinkers, tinkerers, passionate software craftspeople and inspiring technologists to help us solve these challenges. Together, we’re united by a sense of pragmatism, purpose and a deeply-held belief that digital products and technology alone won’t transform a business or save the world: it’s the people that count.
As a Delivery Lead, you will be responsible for the delivery of client initiatives being delivered by the Club, ensuring successful outcomes within the agreed budgets and timeframes. As a result, you will need to be able to:
Build effective partnerships across client’s technology and business units who we are dependent on for the successful delivery
Maintain transparency and provide timely and accurate visibility of status, progress against product backlogs, managing progress impediments
Gather, synthesise and provide financial information, progress updates, resources, risks and issues and interdependencies across initiatives for clients
Set-up and run Executive governance forums with clients
Track and report performance of Feature teams against commitment, building a view of performance over a period of time to identify areas for improvement
Build a view of capacity and performance of Feature teams (gathering empirical data) and maintaining rolling forward view of expected delivery of user stories
Identify additional capacity needs and re-balance workload across teams.
Track, report and maintain spend report by product area based on team resources committed to each product area
5-7 years of programme / project experience
Agile and Lean methodologies - lead and coach delivery teams; act as an expert who advocates good practices, reflecting continuously and challenging teams to create and tailor new ways of working
Planning skills: lead ongoing planning processes in complex environments; identify dependencies in coordinate delivery; forecast, estimate and manage uncertainty; plan beyond product delivery;
Delivery: ensure the process works by optimising the delivery flow of teams; proactively identify and address risks, issues and dependencies and find innovative ways to unblock issues; challenge organisational processes and coach clients to inspect and adapt their processes; guide teams through the implementation of new processes
Communication skills and stakeholder management: mediate people and med relationships, communicating with stakeholders at all levels. Manage stakeholder expectations and facilitate conversations about complexity and associated risk in projects, people and timescales.
Team management: work with our clients to identify challenges in the team dynamic and address them; pull out issues through agile health-checks with the team; engage and promote a learning and feedback culture
Commercial and Financial management: negotiate, influence and take responsibility for budget management within constraints; monitor budgets against expenditure; write or input into business cases and communicate value propositions
Organisational and consulting skills:lead on delivery strategy for our clients; identify and change organisational delivery models to support business goals
Strong communication skills with management team and technical team members
Fluent in business-level Dutch (speaking and writing)
Able to continuously improve and shape governance approach to suit the client delivery Good knowledge of agile methodology and practices (Scrum, Kanban)
A good grounding in traditional Project Management governance practices
Ability to manage teams particularly in complex and challenging environments, e.g. multiple suppliers, multiple locations, changing priorities
Ability to articulate and summarise findings clearly and succinctly to senior managers
From the work we deliver, to the way we serve and support our people, we work hard to ensure that there’s nowhere quite like AND. But joining a company is a two-way street: the fit has to work on both sides. So before you apply, here’s three key things to understand about us:
We’re built for people - like, real humans. Not ‘resources’ or ‘staff’. That means happiness and wellbeing really do matter to us, and we hate unnecessary hierarchy and bureaucracy.
There’s no well-trodden path ahead: AND is growing fast and forging a new trail. That’s exciting, and gives us all the autonomy and opportunity we love - but bear in mind it also demands focus, patience and resilience.
Diversity is a priority. After all, to build great products that a wide variety of different people love to use, we need a wide variety of people to help us build them. So diversity is more than a policy or a word: it’s business critical for us.