Learning & Development Manager

At AND, we accelerate the development of digital capabilities. In practice, that means helping ambitious leaders and organisations build the teams, products, processes and even operational structures they need to close the digital skills gap within their organisation today, so that they thrive tomorrow.

Clients rely on our experience, agility and craft skills across tech and business strategy, software development and product management to address some of the toughest challenges facing their businesses.

We bring aboard thinkers, tinkerers, passionate software craftspeople and inspiring technologists to help us solve these challenges. Together, we’re united by a sense of pragmatism, purpose and a deeply-held belief that digital products and technology alone won’t transform a business or save the world: it’s the people that count.

As our Learning & Development Manager, you will play a key role in running both the Onboarding and Academy tasks for our new hub in Scotland. This role will be adding value from day one by carrying out activities including, but not limited to, the following.

Onboarding (all activities from 4 weeks prior to joining up until the last day of their ANDuction/ANDbootcamp):

  • Inducting all our new starters through AND’s award winning onboarding experience. As a result, you will need to look after:

  • Coordination: Handle pre-boarding & post-boarding tasks, such as assigning buddies, sharing pre-work, collating feedback etc.

  • Coordinating the end-end planning & delivery of our onboarding experiences.

  • Facilitation: Running sessions in the first week. For the immediate future, onboarding is running remotely on Zoom, however once government restrictions are lifted, we expect to go to a blended approach face to face and remote delivery.

  • Building local knowledge/relationships -Explore our up and coming office locations and source venues to host local bootcamps in Edinburgh (once government restrictions are lifted).

Academy (Development of our people after they’ve finished their Onboarding experience):

  • Learning Needs Analysis- Aligning with club operations to understand employee learning needs and future trends. Then organising a jam packed L&D offering, made up of internally led workshops, L&L’s and other self-led learning opportunities.

  • Internal and External Programmes - Designing and coordinating a complex and blended suite of core programmes made up of multiple elements.

  • Digital and Online Learning - Driving digital learning engagement through authored content on our learning management system (LMS) and external subscription partners. Experience with LinkedIn Learning would be beneficial

  • CoPs and Events - Encouraging social learning and knowledge sharing across internal Communities of Practices (CoPs) and external learning events e.g. conferences, meetups and events.

  • Club projects - Supporting the club with various ad-hoc projects that embed a successful learning culture

  • Build local knowledge/relationships -Connect with and manage supplier relationships e.g. training providers, meetup communities, workshop venues

Aligning with other Academy & Onboarding teams

  • Team management: Manage the end to end operations for the Onboarding and Academy function in our Scotland hub. As the function grows, you will manage a team of coordinators.

  • Team success - Work with the Academy & Onboarding team in the North and South hubs to align and improve processes to ensure the same award winning experience is delivered in Scotland. Also to be flexible and pick up other Academy/Onboarding project work from the other teams when required.

  • Growth mindset - Advance your skills to align with changing requirements that affect our Academy and Onboarding teams.

  • People & project management

  • Experience managing multiple complex projects simultaneously

  • Excellent verbal & written communication skills

  • L&D coordination

  • Organisation and logistics, with high attention to detail & the ability to prioritise

  • Planning across blended delivery channels, in a fast paced environment

  • Training delivery/facilitation (both remote & face to face)

  • Managing an LMS and other L&D tools to driving engagement on core functionality

  • Lean thinking & a continuous improvement mindset to scaling consistent processes

  • Analysis of key data & feedback to inform future decisions

  • Confident to build relationships quickly with people of all levels & backgrounds

  • Being assertive and able to hold people to account

  • A keen interest and experience in L&D/Onboarding

  • The Tech or Digital industry

  • Designing innovative & engaging L&D/onboarding comms/newsletters etc

From the work we deliver, to the way we serve and support our people, we work hard to ensure that there’s nowhere quite like AND. But joining a company is a two-way street: the fit has to work on both sides. So before you apply, here’s three key things to understand about us:

  • We’re built for people - like, real humans. Not ‘resources’ or ‘staff’. That means happiness and wellbeing really do matter to us, and we hate unnecessary hierarchy and bureaucracy.

  • There’s no well-trodden path ahead: AND is growing fast and forging a new trail. That’s exciting, and gives us all the autonomy and opportunity we love - but bear in mind it also demands focus, patience and resilience.

  • Diversity is a priority. After all, to build great products that a wide variety of different people love to use, we need a wide variety of people to help us build them. So diversity is more than a policy or a word: it’s business critical for us.