IT Lead

IT Lead

 

This is an exciting opportunity to join a fast growing, digital business and establish the internal IT Department from scratch.

 

This an opportunity to to grow and manage your own team, budget  and oversee the success of a brand new department from a Service Management, Internal Product Development, maintenance, Security/compliance and Cloud Management perspective.

 

In just 4 years we’ve grown to over 250 people, and with ambitious growth goals to come, this is an opportunity to expand your experience and role with us.

 

Tech is at the heart of what we do, so this role will also focus on being innovative with new tech, working with savvy tech users and advising the business accordingly.

 

The department is divided in 4 main functions:

  • Tech support (help desk, support,  laptop set up and maintenance, asset management…)
  • Tech delivery ( maintain current software and apps, develop new features and new products,…)
  • Tech management (budget, roadmap, team , governance, suppliers,…)
  • Security and Compliance

 

Am I right for the job?

 

You will have probably worked within an IT department before where you have managed a team, maintained products and apps, managed the build of new features and actively sought out better solutions. You will still understand what it means to get your hands dirty and be ok about doing that whilst your team scales.

 

You’ll have collaborated with Heads of Tech, understand their points of view, and understand what it means to get your hands dirty.

 

Innovative as well as a strong operator, You’ll naturally be on the lookout for new tech and solutions, have an understanding of how security could be improved and challenge what we’re doing now.

 

Your day to day:

 

  • Plan, organize and maintain IT operations
  • Build IT team by recruiting, training, and coaching them
  • Handle annual budget and ensure cost effectiveness
  • Manage our corporate software, internal apps and hardware estate, contracts and licences
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Provide L1 to L3 users support for hardware, network and software, user training, support, advice and feedback
  • Set-up and configure laptops for new joiners
  • Identify problematic areas and implement strategic solutions in time
  • Keeping up to date with new technology

 

Experience

  • Proven working experience as an IT manager or relevant experience
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Expertise in G-Suite administration
  • Hands-on experience with computer networks, network administration and network installation
  • Coding experience
  • Bachelor’ Degree in Computer Science or related field

 

Skills

  • Excellent organisational skills
  • Strong leadership and decision making skills
  • Excellent analytical and problem solving skills
  • Understanding of complex information and requirements
  • Good prioritisation skills and be flexible enough to adapt plans
  • Great IT skills combined with a good head for business
  • Ability to explain complex systems in simple terms
  • An ability to work to tight deadlines and within constraints
  • Great sense of user service

Share this job role

Perks

  • Top Tech

    It’s time to come in and meet us face to face, ask us questions and get to know the role. Do we make the perfect match? That’s for the both of us to decide!

  • Tech Treats

    We’re all about staying ahead of the game with Tech. Yearly, treat yourself to the latest product with our £500 tech bonus.

  • Bonus

    Be rewarded for your hard work with a quarterly bonus.

  • #SquadGoals

    Start, learn, grow and socialise with your squad.

  • Fair Share

    We’re employee owned and want you to be part of that as we grow.

  • Grow AND Learn

    You will have access to 100’s of AND learning courses, events and online tools.

  • The Best of The Rest

    Think generous holiday allowance, private healthcare, a great pension scheme, childcare vouchers and a very competitive referral bonus. There’s also free snacks, fruit, massages and wellness workshops.

Application Form

Joining AND Digital

  1. 1

    All About You

    Pick your experience level and send us your CV. Don’t forget to tell us why you’re remarkable!

  2. 2

    Let's Talk

    We don’t do things at a snail’s pace, so if we see a potential fit after reading through your application, our talent scouts will be in touch for an initial chat as quick as poss!

  3. 3

    Face Time

    It’s time to come in and meet us face to face, ask us questions and get to know the role. Do we make the perfect match? That’s for the both of us to decide!

  4. 4

    One of Us

    If it’s a double thumbs up, then you’ll be on your way to joining the AND Digital team! From the moment you say yes to your first day, we’ll be there so you soon feel part of the ANDi family!